SHIPPING POLICY
Hikmat Pharmacy has two different levels of delivery service depending on its local store presence. Most areas of Karachi, Lahore, Hyderabad,and Sahiwal come under Hikmat Pharmacy service zones. All other areas in Pakistan come under non-service zones. The following fees apply to Hikmat Pharmacy deliveries:
Service Zones
Order Value below Rs. 4000 – Rs. 140 delivery fee
Order value Rs. 4000 and above – Free Delivery
Non-Service Zones
Order weight below 0.5 kg – Rs. 270 delivery fee
Order weight above 0.5 kg – Rs. 270 delivery fee, plus Rs. 270 for each additional kg above 0.5 kg.
Some additional items to consider:
Delivery in cities other than Karachi, Lahore, Multan, Bahawalpur, Hyderabad, and Sahiwal shall be considered as delivery in non-service zones.
In case of delivery charges of more than Rs. 270, our call center agent will call the customer to inform them of the excess delivery charges before confirming the order from the customer.
The customer should ensure the delivery as per bill at the time of receipt of goods.
For all non-service zones, Hikmat Pharmacy is partnering with a third party logistics provider to provide its services to customers.
Milk items, Injections, fridge items, liquid Items, and glass bottles cannot be delivered in non-service zones